Terms And Conditions

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Any consultation of the pages of this website, and, where applicable, the mobile application (hereinafter collectively the “Digital platform”) as well as subscription to the Klépierre platform, implies unconditional acceptance by the user of these terms and conditions. We draw attention to the fact that some of the services offered by the Digital Platform have specific terms of use which supplement these general terms and conditions.


The purpose of the Digital Platform is to provide general information about the Field´s regional shopping mall and its brands and the loyalty program
No information contained on the Digital Platform in any way constitutes an offer to enter into a contract, an offer to purchase or an offer of sale, unless indicated otherwise.


KLÉPIERRE MANAGEMENT cannot guarantee that the functioning of the Digital Platform will be uninterrupted and free from any errors. It is bound only by a best-efforts obligation (obligation de moyens) with regard to the operation and continuity of the Digital Platform and the services offered. KLÉPIERRE MANAGEMENT may not be held liable for any loss resulting from use of the Digital Platform, regardless of the cause thereof; in particular, KLÉPIERRE MANAGEMENT may not be held liable for the fraudulent corruption of or access to data and/or the accidental transmission of viruses via the Digital Platform. Likewise, it may not be held liable for situations attributable to force majeure, failures and technical problems concerning hardware, programs and software or the Internet network that may cause the Digital Platform to be suspended or terminated in whole or in part.
KLÉPIERRE MANAGEMENT reserves the right to modify, suspend, restrict or interrupt access to all or part of the Digital Platform including in particular content, functionalities and availability times, without prior notice. It may do so at any time, particularly in order to maintain or update the Digital Platform.


3.1 The Website and, where applicable, the Application provide users with access to the Klépierre platform. Any user wishing to subscribe to the Klépierre platform must read and accept these terms of use. By clicking on the call to action “Validate my account”, the user acknowledges that he/she accepts and complies with these terms of use.

All users can only register once.

Any use of the Klépierre platform by a person under 16 (sixteen) years old is carried out under the full responsibility of the holders of parental authority over the individuals concerned.
For this reason, parents who wish to allow their children under 16 (sixteen) years old access to the Klépierre platform must help them create any appropriate account and monitor their access to the platform. It is the responsibility of the legal guardian to determine whether any of the information and content published on Digital Platform is suitable for their child.

3.2. Subscription to the Klépierre platform set up by KLÉPIERRE MANAGEMENT allows users among others things to:
- benefit from promotional offers, the terms of which are specified for each of them;
- receive the Klépierre platform newsletter;
- access certain Digital Platform services reserved solely for members of the Klépierre platform;
- send comments on articles published in dedicated sections of the Digital Platform.

3.3. To subscribe to the Klépierre platform, the user must complete a membership form posted online on the Digital Platform specifying the mandatory information. In particular, users must set a password enabling them to access their member account.

Registration gives the user the status of member of the Klépierre platform and provides them with access to the services indicated in point 3.1.

Members of the Klépierre Platform may change their information at any time via the "My Account" page. You can also unsubscribe from the Klépierre platform at the following address: dpo@steenstrom.com

3.4 If the mandatory information is not provided, registration is not possible. The user undertakes to ensure that the information provided on the form is complete and accurate. Any registration containing information clearly incorrect may be removed. Users also undertake to keep their username and password strictly confidential. Any connection via a member's username and password will be deemed to have been made by the latter.

In the event of fraudulent use, loss, destruction or theft of the username and password, the user must change them as soon as possible on the Digital Platform. KLÉPIERRE MANAGEMENT may not be held liable for the consequences of such fraudulent use, loss, destruction or theft.

KLÉPIERRE MANAGEMENT may decide to suspend or exclude a member in the event of a breach of these general terms and conditions of use.

3.5 Members’ obligations

Each member of the Klépierre platform agrees:

- create and use only one account,
- to provide only accurate and up-to-date information;
- to respect the other members, to be courteous and non-aggressive in any exchanges with the other members or with the Digital Platform ;
- to comply with the specific terms and conditions applicable to each offer or operation proposed on the Digital Platform.

3.6 Publication of content

Members of the Klépierre Platform may be offered the opportunity to post comments on articles published on dedicated sections of the Digital Platform.
Users are solely responsible for the content they submit to the Digital Platform, as well as the texts and / or opinions they express. In particular, they undertake to ensure that this information does not harm the legitimate interests of third parties.
In doing so, they commit to
- not to slander, abuse, harass, track down, insult or threaten anyone, or violate the rights of others,
- not to use offensive language, such as insults
- not to be aggressive,
- not to promote a brand, store, activity, product or service at all,
- not to tolerate crimes against humanity and not to incite racial hatred or pedophilia,
- not to create a false identity or rob a third party identity,
- not to transmit viruses, Trojan horses, logical bombs or other harmful or destructive programs,
- not to interfere with the operation of the Digital Platform,
- not to infringe the privacy and image rights of persons identifiable in the content,
- generally not to transfer elements that infringe intellectual property rights or third party rights, in particular trademarks, the right to privacy or copyright.
The user shall indemnify Klépierre Management for all actions directly or indirectly based on such remarks and / or data, which may be brought by anyone against Klépierre Management by anyone. In particular, users undertake to pay the amounts resulting from a third party action against Klépierre Management, including attorneys' fees and legal costs.

3.7 In accordance with applicable rules, Klépierre Management is not responsible for the content that users of the Digital Platform have submitted online. But management has hired moderators whose role it is to moderate contributions from users. Moderation is made after publication (subsequently). The choice of subsequent moderation is due to the fact that it is practically impossible due to the current nature and amount of the content to exercise ordinary prior control over all content. While the principle of ex-post moderation promotes the freedom of expression of users, each user must take responsibility for and ensure compliance with fundamental legal and regulatory provisions, such as those referred to in this Article. The user is therefore informed that Klépierre Management reserves the right to delete all or part of the content, at any time and for any reason, without prior notice or justification. The user may not make any claims in this regard. Users who may be surprised or shocked by another user's content can contact the moderator directly at the following address: dpo@steenstrom.com

4. Guarantees

The user holds KLÉPIERRE MANAGEMENT, as well as all those involved in the creation, production and distribution of the Digital Platform, harmless from and against any claim, liability, costs and expenses resulting from the violation of these conditions or in connection with the use of the Digital Platform.
All information and data supplied by the user are done so under the latter's sole responsibility, and the use undertakes to hold KLÉPIERRE MANAGEMENT harmless from and against, and compensate it accordingly, for any direct and indirect damage that may result therefrom.
The user is solely liable for direct or indirect damage and harm, whether material or immaterial, caused by himself or herself to the Digital Platform as a result of the illegal or non-illegal use of the service provided therein. In the cases indicated above, the user undertakes to compensate KLÉPIERRE MANAGEMENT, including for reasonable lawyers' fees it has been forced to incur, in the event the latter is ordered to pay damages. The user moreover undertakes to reimburse KLÉPIERRE MANAGEMENT for the costs incurred in repairing the damage caused.

5. Liability

KLÉPIERRE MANAGEMENT may not be held liable for any direct or indirect damage that may result from access to or use of the Digital Platform or the information contained therein, regardless of its nature. In particular, the information provided by the brands for their product or service is done so under their sole responsibility and may not render Klépierre Management liable.
KLÉPIERRE MANAGEMENT declines all responsibility for the appropriate nature of the decisions taken and action carried out by users solely on the basis of the information published on the Digital Platform.
KLÉPIERRE MANAGEMENT declines all liability in the event of damage sustained by the user, in particular due to the loss, deterioration or corruption of files or the transmission of viruses that could infect its computer equipment or any other property when connecting and/or consulting and/or using the Digital Platform.
The user acknowledges that the transmission of data over the Internet is of relative technical reliability and that the data itself is not protected against possible misuse. Under these conditions, users are fully responsible for communicating passwords or any other confidential data and, more generally, any sensitive information.
Users are responsible for taking all appropriate measures to protect their data and equipment from virus contamination such as attempted intrusion into their computer system by third parties via the Digital Platform services.
The user acknowledges that his or her equipment is connected to the Internet network under his or her sole responsibility and that consequently KLÉPIERRE MANAGEMENT is not responsible for any damage that may occur during its connection.
In full knowledge of the foregoing, the user consequently waives its right to hold KLÉPIERRE MANAGEMENT liable for one or more of the facts or events mentioned above.

6 Updates

KLÉPIERRE MANAGEMENT makes reasonable efforts to offer up-to-date information on its Digital Platform. All information brought to the attention of persons accessing the Digital Platform has been selected on a specified date.
Such information may require updating, which may not have taken place on the date it is consulted, either for technical or non-technical reasons, or be subject to alteration. KLÉPIERRE MANAGEMENT may not be held liable for any errors or omissions.

7. Hyperlinks

The Digital Platform may provide links to other sites. The websites to which these hyperlinks refer are, unless indicated otherwise, independent from the Digital Platform and from KLÉPIERRE MANAGEMENT. KLÉPIERRE MANAGEMENT may in no way be held liable for the content of such websites, any damage that may result from connection to such websites, the information contained therein, or any transactions that may be carried out using them, for which the website publisher is solely responsible.
Any hyperlink of any kind enabling access to the Digital Platform or to any of its pages or elements requires prior written authorisation from KLÉPIERRE MANAGEMENT.

8. Social media sharing features

The Digital Platform offers functionalities for sharing certain content on social networks. The user undertakes not to misappropriate the meaning of the content or to damage the image of KLÉPIERRE MANAGEMENT. In any case, this sharing is carried out under the user's sole responsibility; as KLÉPIERRE MANAGEMENT is not the publisher of said social networks, which are independent, it cannot be held liable for any consequences linked to the use of such platforms.

9. Processing of personal data

The Digital Platform includes various forms for collecting personal data. You will find more information about this data processing in our Personal Data Protection Charter.

10. Intellectual property

This Digital Platform, and in particular all visual elements, as well as the presentation and content of all articles, press reviews and, in general, all information appearing on the Digital Platform, is the exclusive property of KLÉPIERRE MANAGEMENT or third parties with whom it has entered into agreements permitting the publication thereof. The user does not have the right to reproduce, disseminate or, generally speaking, exploit such elements or content by any means whatsoever, or even to copy them, including for personal or family use, without the express prior consent of KLÉPIERRE MANAGEMENT.

Modification of these terms and conditions

These terms and conditions can be changed at any time. Each new version is published on the Digital Platform. The current version is the one that is in force on the date when users look up on the Digital Platform and are binding on them.

12. Severability

In the event that any of the provisions of these terms and conditions are deemed unenforceable by virtue of the law in force, the user and KLÉPIERRE MANAGEMENT agree to renegotiate it in good faith in order to preserve the economic position from which they benefit as close as possible to that mentioned under the provision rendered unenforceable.
If they fail to replace this provision in a mutually acceptable and enforceable manner, said provision will be excluded from this Agreement and the rest of the General Terms and Conditions will be construed as if such provision were excluded and will remain applicable.